FAQs

FaQs. General Information

HOW CAN I SHOP ONLINE?

Through this site you can explore the ARN Racing collections down to the smallest detail, refining your search by selecting one of the available categories from the navigation menu, situated in the upper section of the page. Once you have found a product that you would like to explore further, simply click on the photo to open up the product page.

HOW CAN I ADD A PRODUCT TO MY SHOPPING CART?

Each product requires a personalized selection – choosing between the sizes available – before adding it to your Shopping Cart by clicking on the Add to Shopping Cart button. Once you have added your selected item, you will be able to proceed straight to the checkout or alternatively continue to browse.

IS MY PAYMENT SECURE ON ARN RACING?

We offer secure Paypal services for your protection and payment. By using the Paypal service you will be able to shop with ease, and any purchases that you make will automatically be debited from your Paypal account.

HOW CAN I TRACK MY ORDER?

You can track the delivery of your order at any time by using the Tracking Number that was sent to you along with the confirmation of your order.

CAN’T FIND YOUR ANSWER ABOVE?

Welcome to the arnracing.co.uk Customer Care service. Should you require any information related to arnracing.co.uk, please click here. Thank you.

HOW CAN I PROVIDE MY SIZING?

Each product page indicates the different sizes available to purchase, as stated on the product labels. You can use the Select Size option to find the perfect fit; simply select one of the options displayed on the product page. Please note that the Size Guide offers a comparison between international sizing and that of your own country.

For our bespoke fitted products, please get in touch to discuss your order and complete a virtual or in-person fitting to establish key measurements and needs.

HOW CAN I COMPLETE MY ORDER?

To complete your order, please check the information found on the Confirm Order page carefully – in particular the shipping address and the credit card details that you intend to use for this purchase. As soon as you have submitted all of the relevant information, you will be assigned an Order Number: your order will not be able to be modified after this point. Within the space of a few minutes, arnracing.co.uk will send you a confirmation email including the details of your selected products, the final price, the delivery option, and the conditions of sale in the case of return or refund.

HOW CAN I GET A REFUND?

Refunds will be issued to the same account that was used to place your order. After our warehouse receives the products that you have returned and confirms that all of the requirements have been met, you will receive a confirmation e-mail. The refund will be credited within 14 days from the date of your notice of withdrawal and credited to the account that you initially used to make the purchase.

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